Every single time I’ve used the garage to get work done they’ve ended up charging me less than I was quoted! They’re friendly, welcoming and always happy to help.

It’s not often that I’m compelled to endorse a company but I bought a new car recently and had a bit of work done under warranty by the main dealer. The way that particular franchise treated my car really underlined why I’ve been using MKT&B for so many years now. Despite the timely phone calls for servicing from the main dealer I shall be sticking with Milton Keynes Tyre and Brake for the foreseeable. So often we moan about poor service that I thought I’d readdress the balance here.

View Larger Map

We’ve got two wireless phones in our house that receive a signal from a central pod from the master BT point. The phones work fine, except when stood in certain areas of the house. In these peculiar areas we get a buzzing noise in the phone. I’ve no idea why this is. Anyone know?

Also, in electrical weirdness – we’ve had constant power surges over the weekend. I can list about five times when the lights in our house have gotten brighter for no apparent reason. Whilst using the computer this happened and was accompanied by the sound of static interference in my computer speakers. Very odd. What might be causing this I wonder?

Update: I arrived home on tuesday night to discover much of the pavement along our side of the road having been dug up with cones demarking danger. Since then we’ve not succumbed to any power surges. Two days later we’ve still got holes and cones all over the place but my lightbulbs are a lot happier.

I still don’t know why the phone buzzes though.

Now, here’s the million pound question: laminate/wood or carpet flooring?

I kind of see the benefits of both but want YOUR opinion. So, for this entry, comments are open.

Praise the lord for this service. Bye bye Anglian Windows!

A “Please note” message from their site:

Please note that it will take up to 28 days for your registration to be fully active. A complaint would only be accepted after this date. If you wish to make a complaint after this time please complete our ‘Complaint’ form which can be found on this site.

Or contact the office of the Information Commissioner – the body responsible for the enforcement of the relevent legalisation.

The Office of the Information Commissioner
Wycliff House
Water Lane
Wilmslow
SK9 5AF

Tel 01625 545 745
Fax 01625 524 510
Email mail@ico.gsi.gov.uk

Have you had any good/bad experiences with UK double glazing companies?

Please comment on your good and bad experiences with Anglian Windows, Zenith Windows, Coldseal, Everest and indeed any other double glazing sales company. Comments on this post may be edited for legal reasons. Any comments threatening violence to any company or person will be deleted and the person posting the comments will be banned from posting again. All opinions on this post reflect the individual authors are may not represent the opinions of the author of this site.

Please also note that the sales and construction aspects of double glazing are often dealt with by two entirely different teams. Just because you have dealt with a bad salesman it doesn’t automatically mean that the product is bad and vice versa. So, I’m interested in hearing any of your comments on both the sales technique/customer care and you impression of the product itself.

1. Visit www.beeb.net and look towards the top of the screen for the horizontal nav bar (a left to right bullett list with the options greyed out making it difficult to see!).

   

2. Click on ‘Webmail‘ and login using your username (that’s the bit in your email address before the .beeb.net part) and password (you should know this, if not then I’m afraid that you’re going to have to phone the 60p a minute hotline!). Your password will have been chosen by you so think along the lines of your favourite animal, mother’s maiden name or anything else you’re likely have picked off the top of your head.

3. OK, now, here’s the tricky bit. You’re presented with a screen (http://webmail.beeb.net/) that is apparently for you’re webmail, however, it’s more than that. It also provides a link to your account information and settings. They’re all nicely hidden away by a link that is labelled ‘here‘. Good eh? “Where is it” I hear you cry? Indeed – it certainly is well hidden on the left hand side of the page in the blue box labelled ‘webmail’. Click on the word ‘here‘ at the end of the sentence:

   “To add e-mail addresses, change your passwords or administer your account click here.”

   So, do just that, click the tiny link.

   

OK, this is the screen you’ve been looking for. You will have the following information (yep, more uses of the word ‘here’ as a link. My notes in brackets):

Service Offering

You are currently subscribed to the Pay-as-you-go package.

Domains

You can access your website using the following URLs:

http://username.members.beeb.net/ (I’ve changed the bit before .members. It will be your own username)

Dial-Up Configuration

PC Users: click here to download a new dial-up configuration file (this is configured to you so I cant link to it from here, sorry).

Mac Users: Click here to view configuration information

(The following is really useful to set up things yourself)

Manual Dial-Up Configuration

If you wish to configure your PC manually, please use the following settings:

To access the Internet, dial: 0845 212 5000

Your mail (SMTP) server is available at: smtp.beeb.net

Your POP server is available at: pop3.beeb.net

Further Help

You can contact the help desk on 090 66 500 600.

It is open from 8am to 12 midnight and calls cost 60p per minute. (Expensive isn’t it? So don’t bother unless you’ve completely forgotten your password).

UPDATE: Somebody from the BBC has contacted me. If you want to quickly get to the admin area, you go here: https://www.admin.beeb.net/.

I hope this helps.